Web Survey Bibliography
This paper proposes that when optimally answering a survey question would require substantial cognitive effort, some repondents simply provide a satisfactory answer instead. This behaviour, called satisficing, can take the form of either (1) incomplete or biased information retrieval and/or information integration, or (2) no information retrieval or integration at all. Satisficing may lead respondents to employ a variety of response strategies, including choosing the first response alternative that seems to constitute a reasonable answer, agreeing with an assertion made by a question, endorsing the status quo instead of endorsing social change, failing to differentiate among a set of diverse objects in ratings, saying don't know instead of reporting an opinion, and randomly choosing among the response alternatives offered. This paper specifies a wide range of factors that are likely to encourage satisficing, and reviews relevant evidence evaluating these speculations. Many useful directions for future research are suggested.
Conference homepage (abstract)
Web survey bibliography (4086)
- How to conduct self-administered and mail surveys; 1995; Bourque, L. B., Fielder, E. P.
- Alternative methods of presenting bi-polar scales in telephone interviews: 1 to 7 vs. -3 to +3 and neutral...; 1995; Schaeffer, N. C., Baker, K.
- A review of the 1992 VRS Exit Poll; 1995; Mitofsky, W. J., Edelman, M.
- The role of computer-based test interpretation (CBTI) in occupational assessment; 1995; Bartram, D.
- The effects of alternative methods of collecting similarity data for multidimensional scaling; 1995; Bijmolt, T. H. A., Wedel, M.
- The Prodigy Experiment in Using e-Mail for Tracking Public Opinion; 1995; Werner, J., Maisel, R., Robinson, K.
- Computer-assisted Personal Interviewing: An Experimental Evaluation of Data Quality and Cost; 1995; Baker, R. P., Bradburn, N. M., Johnson, R. A.
- Method of psychological assessment, self disclosure, and experiential differences: A study of computer...; 1995; Loke, S. D., Gilbert, B. O.
- Respondent preferences toward audio-CASI and how that affects data quality; 1995; Kinsey, S. H., Thornberry, J. S., Carson, C. P., Duffer, A. P.
- Focus groups on the Internet: an interesting idea but not a good one; 1995; Greenbaum, T.
- An Exploratory-Study of The Perceived Benefits of Electronic Bulletin Board Use and Their Impact on...; 1995; Wotring, C. E., Forrest E. J., James, M. L.
- The interactive effects of monetary incentive justification and questionnaire length on mail survey...; 1994; Biner, P.M; Kidd, H.J
- The Impact of Topic Interest on Mail Survey Response Behaviour; 1994; Martin, C.
- The numeric values of rating scales: A comparison of their impact in mail surveys and telephone interviews...; 1994; Schwarz, N., Hippler, H. J.
- A comparison of vertical and horizontal rating scales; 1994; Friedman, L. W., Friedman, H.
- Decentralised CATI Versus Paper and Pencil Interviewing: Effects on the Results in the Swedish Labour...; 1994; Bergman, L. R., Kristiansson, K.-E., Olofsson, A., Safstrom, M.
- Audio and Video Computer Assisted Self-Interviewing: Preliminary Tests of New Technologies for Data...; 1994; O'Reilly, J. M., Hubbard, M. L., Lessler, J. T., Biemer, P. P., Turner, C. F.
- Touch-tone data entry for household surveys: Research findings and possible applications; 1994; McKay, R. B., Robon, E. L., Malik, A. B.
- Estimating the effect of incentives on mail survey response rates: A meta-analysis; 1993; Church, A. H.
- The biasing effect of scale-checking styles on response to a Likert scale; 1993; Friedman, H., Herskovitz, P. J., Pollack, S.
- SUMI: the Software Usability Measurement Inventory; 1993; Kirakowski, J., Corbett, M.
- Generalized raking procedures in survey sampling; 1993; Deville, J. C., Sarndal, C. E., Sautory, O.
- Discovery-oriented consumer research; 1993; Wells, W. D.
- Case Management and Communications for Computer Assisted Personal Interviewing; 1993; Nicholls II, W. L., Kindel, K. K.
- The Use of CAPI for Attitude Surveys: An Experimental Comparison with Traditional Methods; 1993; Martin, J., O'Muircheartaigh, C., Curtice, J.
- Management of Computer Assisted Interviews in the Netherlands; 1993; Hofman, P. M. B., Keller, W. J.
- Computer Assisted Survey Methods (CASM) at OPCS and some current issues in the use of Blaise for the...; 1992; Manners, T., Bennet, N.
- Understanding the decision to participate in a survey; 1992; Groves, R. M.; Cialdini, R.B.; Couper, M. P.
- Serial context effects in survey interviews; 1992; Daamen, D. D. L., de Bie, S.
- Report on feeling thermometer for "moderates"; 1992; Brady, H. E.
- Context effects: State of the past/State of the art; 1992; Schuman, H.
- Calibration estimators in survey sampling; 1992; Deville, J. C., Sarndal, C.-E.
- Best pracices in disk-by-mail surveys; 1992; Witt, K. J., Bernstein, S.
- Data Quality in Mail, Telephone and Face to Face Surveys; 1992; De Leeuw, E. D.
- Effect of Questionnaire Design on the Quality of Survey Data; 1992; Sanchez, M. E.
- Computer-Assisted Survey Information Collection: A Review of CASIC Methods and Their Implications for...; 1992; Weeks, M. F.
- New Technology in Survey Research: Computer-Assisted Personal Interviewing (CAPI); 1992; Baker, R. P.
- Response-Order Effects in Likert-Type Scales; 1991; Chan, J. C.
- Understanding Mail Survey Response Behaviour. A Meta Analysis ; 1991; Skinner, S.J.; Childers, T.L.; Yammarino, F.J.
- Mode effects of cognitively designed recall questions: A comparison of answers to telephone and mail...; 1991; Dillman, D. A., Tarnai, J.
- Towards a response model in establishment surveys; 1991; Edwards, W. S., Cantor, D.
- The design and analysis of reinterview: An overview; 1991; Forsman, G., Schreiner, I.
- Response-time measurement in survey research. A method for CATI and a new look at nonattitudes; 1991; Bassili, J. N., Fletcher, J. F.
- Culture and the self: Implications for cognition, emotion, and motivation; 1991; Markus, H. R., Kitayama, S.
- Response strategies for coping with the cognitive demands of attitude measures in surveys; 1991; Krosnick, J. A.
- Dimensional analysis of ranking data; 1990; Brady, H. E.
- A study of procedures to identify and trim extreme sampling weights; 1990; Potter, F.
- Sampling Design for a Monitoring Plan for CATI Interviewing; 1990; Chapman, D. W., Weinstein, R. B.
- Measuring Nonresponse and Refusals to an Electronic Telephone Survey; 1990; Havice, M. J.
- Response Effects in Mail Surveys; 1990; Ayidiya, S. A., McClendon, M. J.